A note from our Chief Medical Officer

Dear Members,

As new Coronavirus cases continue to multiply, we want to stress to you the importance of social distancing. We strongly suggest, prior to visiting a test center and/or urgent care facility, that you contact your PCP or the Nurse Advice line for guidance, since needlessly going to a healthcare facility could put you at greater risk of infection.

We also encourage you to take proactive measures to protect your health by taking the following actions to help respond to this emerging public health threat:

  1. Wash Your Hands

    The Centers for Disease Control and Prevention (CDC) recommends washing your hands with soap and water and scrubbing your hands for at least 20 seconds—just long enough to hum the “Happy Birthday” song from beginning to end twice. When you don’t have access to soap and water, hand sanitizer that contains at least 60% alcohol is a good choice.

    Use caution when you come into contact with objects touched by others. For example, if you’re at the gas station, wash your hands after pumping your gas.

  2. Practice Other Good Hygiene

    The CDC offers basic prevention techniques you can use to protect yourself:

    • Avoid touching your eyes, nose, and mouth with unwashed hands.
    • Clean and disinfect frequently touched objects and surfaces.

As Coronavirus information continues to flow, we will provide important updates on our home page. Additionally, we are providing a link to a list of our healthcare providers who are conducting virtual/telehealth visits during this crisis. If you have symptoms that you think may be related to COVID-19, or other health issues, please call your primary care physician for further advice or directions.

US Family Health Plan is committed to keeping you and your family safe, informed, and healthy. We assure you that our commitment to our members, and to the communities we serve, remains strong and focused.
Yours in health.

Dr. Maria Basile