Comprehensive Care Benefits

An important part of our member care management philosophy is to partner with you and your primary care physician (PCP) to maximize the quality and effectiveness of your health care. We offer several top-tier health care management programs. These programs include:

Case Management – Specially trained registered nurses are available to help you and your PCP coordinate all your healthcare needs to make transitions predictable and efficient across all healthcare settings.

Care Coaching and Disease Education – Offered in partnership with our care management program, specially-trained registered nurses and other highly-qualified healthcare professionals can help you understand and manage your specific health needs in collaboration with your providers.

Nurse Advice Line – The Nurse Advice Line has specially trained registered nurses that will be able to quickly assess your situation and help you decide on the most appropriate steps to take. The nurse will even call you back to see how you’re feeling the next day. This service provides our members with fast answers, which leads to faster relief. The Nurse Advice Line is available 24 hours a day, 7 days a week. Nurse Advice is here to help you, call (800) 241-4848 to speak with a nurse. If you think your situation is an emergency, call 911 or local emergency services first.

Preventative Health Screenings – The USFHP strongly encourages all of its members to get regular preventative health screenings as recommended by your PCP.

If you have any questions about the comprehensive care benefits that we offer, please feel free to contact us here.