Be a Part of our Mission
The Uniformed Services Family Health Plan (USFHP) has provided comprehensive care for military families for over 30 years. Our mission is to continue giving our members first-class quality health care with the best possible providers available. If you are a provider who is interested in working with us, please reach out to us.
Service Request Form
The Service Request Form is intended for providers to submit their patient’s authorization requests to eQ Health for processing.
In order to request service, you will need to fill out the Service Request Form and submit it.
Utilization management is a set of procedures used by or on behalf of our members related to their health care benefits to manage health care costs by influencing patient care decision-making through case-by-case assessments of the appropriateness of care prior to its provision. We at USFHP want to ensure that our members and providers have the best experience possible when attempting to obtain authorization for services.
Contact our authorization review department at (844) 356-4901 to pre-certify all services except outpatient Physical Therapy and Occupational Therapy.
Mount Holly Surgical Supplies
Contact Mount Holly at (844) 356-4901 for most non-customized DME, ambulatory assistive devices, home oxygen, and home respiratory equipment.
All lab work should be referred to LabCorp with the exception of the in-office stat procedures. To obtain a listing of LabCorp Patient Service Centers, contact LabCorp at (800) 788-9091, or visit the LabCorp website at www.labcorp.com
Physical Therapy / Occupational Therapy
If you have any further questions about our plan, please feel free to contact us here.