Important Behavioral Health Update: Effective January 1, 2026, USFHP will no longer partner with Magellan Behavioral Health. All behavioral health referrals, authorizations, support services, call 800-241-4848 option #2.
Events & Webinars
We provide webinars and events to connect with our community and provide information directly to you. We have a team of healthcare experts that update our members on important topics in the healthcare industry, and help educate our members on the benefits of our plan. We also hold Q&A sessions where members can receive answers about their plan in real-time. Learn more about upcoming events that are happening in your community or check out one of our webinars where you can learn from the comfort of home.
Webinars
NEW MEMBER ORIENTATION:
US Family Health Plan welcomes new members to learn about how to make the most of their benefits and health plan featuring Member Portal registration, Key Contact Information and site navigation.
Medicare/TRICARE For Life Session:
This webinar is crafted to offer you deeper insights into Medicare Part A & B, Other Health Insurance (OHI) and the various Medicare Advantage Plans (Part C). This webinar will empower you to make informed decisions about your healthcare options and provide clarity on the diverse range of available choices.
Grandfathered Members :
US Family Health Plan greatly appreciates your long-standing membership with us and we are excited to invite you to an exclusive Legacy Members Webinar.
This webinar is crafted to offer you deeper insights into your plan benefits and foster a stronger connection with USFHP.
Webinars On Demand:
“In response to the ever-changing environment, USFHP built an education platform for members who need refreshers on various aspects of their benefits with us.
Topics of the Member Refresher Webinar:
- Referrals/Authorizations
- Member Portal Registration
- Claims/Balance Billing
- United Health Group
- What’s Covered
For questions or additional information call Customer Service at 800-241-4848 (Option 3) (TTY:711) or send an email to USFHPTRICARE@SVCMCNY.ORG