Events & Webinars

We provide webinars and events to connect with our community and provide information directly to you. We have a team of healthcare experts that update our members on important topics in the healthcare industry, and help educate our members on the benefits of our plan. We also hold Q&A sessions where members can receive answers about their plan in real-time. Learn more about upcoming events that are happening in your community or check out one of our webinars where you can learn from the comfort of home.

Webinars

USFHP Enrollment Essentials (Open Season):

Everything you need to know about Open Season, eligibility, switching plans, and year-round enrollment opportunities.

New Member Orientation:

US Family Health Plan welcomes new members to learn about how to make the most of their benefits and health plan featuring Member Portal registration, Key Contact Information and site navigation.

Medicare/TRICARE For Life & Legacy Members::

Whether you want a deeper look into Medicare Parts A & B, OHI, and Medicare Advantage (Part C), or you are an exclusive Legacy Member looking to maximize your plan benefits, these webinars are crafted to empower you. Join us to get absolute clarity on your healthcare options and strengthen your connection with USFHP.

Pennsylvanian TRICARE Prime to Prime Webinar:

These informative and engaging webinars are designed to help you and your family maximize your TRICARE benefit, connect with our local team, and learn more about key health and wellness topics.

Webinars On Demand:

“In response to the ever-changing environment, USFHP built an education platform for members who need refreshers on various aspects of their benefits with us.

Topics of the Member Refresher Webinar:

• Referrals/Authorizations
• Member Portal Registration
• Claims/Balance Billing

For questions or additional information call Customer Service at 800-241-4848 (Option 3) (TTY:711) or send an email to USFHPTRICARE@SVCMCNY.ORG

New Provider Orientation Educational Webinar:

US Family Health Plan would like to welcome all newly contracted healthcare professionals to learn more about the USFHP network. The Webinar will provide an overview of information, references, and tools to help guide you through your daily interactions with USFHP.

Link to our USFHP Quarterly Provider Newsletter

Link to our USFHP Provider Quick Reference Guide

For questions or additional information, call Customer Service at 800-241-4848 (Option 2) (TTY:711) or send an email to ProvNetwork@svcmcny.org

REGISTER FOR Q&A EVENTS

Members/ Beneficiary Education

Providers