Events and Webinars

We provide webinars and events to connect with our community and provide information directly to you. We have a team of healthcare experts that update our members on important topics in the healthcare industry, and help educate our members on the benefits of our plan. We also hold Q&A sessions where members can receive answers about their plan in real-time. Learn more about upcoming events that are happening in your community or check out one of our webinars where you can learn from the comfort of home.



US Family Health Plan welcomes new members to learn about how to make the most of their benefits and health plan featuring Member Portal registration, Key Contact Information and site navigation.

Webinars On Demand:

“In response to the ever-changing environment, USFHP built an education platform for members who need refreshers on various aspects of their benefits with us.

Topics of the Member Refresher Webinar:

  • Referrals/Authorizations
  • Member Portal Registration
  • Claims/Balance Billing
  • Understanding HealthPlex – Your Dental Benefit
  • Finding a participating Dentist
  • What’s Covered
  • Orthodontic Benefits

For all Webinars On Demand offerings visit

Link to Magellan Health COVID 19 Webinars

For questions or additional information call Customer Service at 800-241-4848 (Option 3) or send an email to USFHPTRICARE@SVCMCNY.ORG

Register for Q&A Events