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Health Benefit Consultants
Meet the Team
Pamela Kwiat (Field Manager)
Pamela is the Field Manager at US Family Health Plan. She has a BA in Marketing. She has over 24 years of managed care experience working with Blue Cross Blue Shield of SC, HUMANA Military and US Family Health Plan. Not a stranger to military life, Pam’s father served in the US Army and was stationed @ Fort Dix during the Vietnam War. Her appreciation of military families was instilled in her as a young child by her Dad. Pamela has been a valued team member of USFHP since 2004 and continues to serve the military community with their healthcare benefits.
Tammy Cartagena (RTD USAF)
Health Benefit Consultant
Tammy is a Retired Senior Master Sergeant and Iraqi War Veteran who served in the NJ Air Force National Guard for almost 30 years. She began working for US Family Health Plan as a Health Benefits consultant in 2018. Tammy’s Area of Responsibility includes 11 counties in Pennsylvania. She currently resides in NJ, and has 3 children and 3 grandchildren, with whom she spends most of her free time.
Ericka Washington (RTD US Army)
Health Benefit Consultant
Ericka Washington is a proud Connecticut Army National Guard Veteran with over 20 years of active-duty service. Throughout her career, she has held key roles, including Retirement Services Officer, Incentive Manager, and Senior Human Resources Sergeant. In April 2022, Ericka transitioned into the healthcare sector as a Health Benefits Consultant with US Family Health Plan. Drawing from her extensive military experience, she is dedicated to educating beneficiaries on their TRICARE options, ensuring they make informed healthcare decisions.
Dwayne Carter (RTD US Navy)
Health Benefit Consultant
Dwayne Carter, a retired Navy Chief with 24 years of distinguished service, exemplifies unwavering commitment. Hailing from New York City, he brings a strong blend of dedication, and leadership with an MBA. Since joining the US Family Health Plan in June 2022, Dwayne has been dedicated to ensuring that our members receive the high-quality care they deserve, consistently delivering results and making a meaningful impact.
Miguel Cedeno (RTD US Navy)
Health Benefit Consultant
Miquel Cedeno is a veteran of 24 combined years in both the Air Force and Navy. He retired in December 2022 and joined US Family Health Plan as a Health Benefit Consultant in January 2023. His wife is currently serving in the Navy. They have five children two girls and three boys, the oldest being 27 and the youngest is 10 years old. Miquel is a native New Yorker; and now resides in N.J.
Antonina Cedeno (RTD US Navy)
Health Benefit Consultant
Antonina Cedeno is a New Jersey Navy Veteran serving over 23 years on Active Duty. She and her husband are both retired Navy Veterans. They have 5 children, the youngest being 12. She retired in August 2024 and joined US Family Health Plan in September 2024 as a Health Benefit Consultant. As a proud member, she uses her personal experiences to educate other beneficiaries about Tricare and help families make the best decision tailored to their needs.