Important Mental Health Update: Effective January 1, 2026, USFHP will no longer partner with Magellan Behavioral Health. For all mental health referrals, authorizations, and support services, call 800-241-4848, option #2.
Health Benefit Consultant
Posted 1 month ago
Title: Health Benefit Consultant
Department: Marketing
Reports To: Director of Marketing
Location: Manhattan, NY – HYBRID
Education: Bachelors (BA/BS) – Required
Job Type: Full Time, Exempt
Job Summary
In this position, the Health Benefit Consultant will educate eligible TRICARE beneficiaries on US Family Health Plan TRICARE Prime and other TRICARE options. Participate in marketing events which include group presentations, one-on-one meetings, sponsored events, and phone calls. Develop and maintain positive working relationships with external and internal stakeholders. Must have access to reliable personal transportation or vehicle within the assigned geographical service area of Connecticut.
Responsibilities
- Educate eligible TRICARE beneficiaries on US Family Health Plan and other available TRICARE options through group presentations, one-on-one meetings, and virtual engagements.
- Identify and engage potential members through outreach efforts, including military installations, retiree organizations, community events, and other relevant locations.
- Participate in marketing events such as health fairs, sponsored activities, and military community gatherings to promote awareness and drive enrollment.
- Develop and maintain strong relationships with internal teams and external stakeholders, including military organizations, veteran groups, and healthcare providers.
- Conduct follow-ups with prospective enrollees via phone, email, and in-person meetings to ensure a smooth transition into the plan.
- Achieve and exceed established enrollment targets through proactive outreach and engagement strategies.
- Maintain a comprehensive understanding of TRICARE policies, eligibility requirements, and enrollment processes to effectively assist beneficiaries.
Experience
- 2-3 years’ experience in managed healthcare marketing & sales preferred.
- Excellent interpersonal and customer service skills.
- Knowledge of TRICARE programs and the Military Health System.
- Ability to meet and exceed established enrollment goals/quota.
- Prior Military Experience – Preferred.
- Prior Military Recruiting Experience – Preferred.
Skills/Competencies
- Microsoft Word, Excel, PowerPoint
- Microsoft Outlook
- Ability to operate standard office equipment:
- Including Copier – Scanner – Fax – Multi-Line Telephone
- Able to lift 20 pounds.
- Must have access to reliable transportation or vehicle.
- Must reside within USFHP/SVCMC geographical service areas (PA, CT, NY, NJ).
Education/Certifications/License
- Bachelors (BA/BS) – Required
- Licensed Health Insurance Agent – Preferred
- Driver License – Required
- CaC – Must be able to possess favorably adjudicated tier 1 security investigation clearance.
SALARY RANGE: $70,000.00 – $74,440.00
SVCMC IS AN EQUAL OPPORTUNITY EMPLOYER – ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO PROTECTED VETERAN STATUS, DISABILITY, OR OTHER CHARACTERISTICS PROTECTED BY LAW.