We are aware of a copay discrepancy on new member ID cards recently sent. please be advised your co-payments have not changed. Copays for 2022 are: $22 for PCP $33 for Specialist and $67 for ER. We are working on resolving this issue as quickly as possible. Meanwhile, you may visit our member portal at member.usfhp.net to download a copy of your correct ID card.
To our members, colleagues, family, friends and business partners, please be advised that out of an abundance of caution, and in an effort to support the national initiative for social distancing, we are redeploying our workforce to work remotely, along with closing our clinics effective with the close of business on Monday, March 16th. We assure you that our commitment to our members, and to the communities we serve, remains strong and focused, and we will continue to provide you with the personal attention you are used to. Our customer service representatives can be reached at (800) 241-4848. In case of an emergency, contact your PCP or call 911. In addition, all events and base Q&A sessions have been canceled until further notice. Meetings can be made by appointment only. Please contact your Health Benefit Consultant.
Access the most up-to-date guidance and answers to your questions about COVID.
Please check back frequently for updates.